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Wednesday, May 25, 2011

[Contract] Customer Account Agents-Customer Service at

Location:
URL: http://www.cv-library.co.uk/cgi-bin/refer.cgi?id=100441&url=/cgi-bin/apply.cgi?jobref=109163652

Description:

An exciting opportunity has arisen within a modern and expanding financial organisation based in Chatham.

This position is based in a contact centre and is initially on a 6 month fixed term contract; however, this may be extended or become permanent.

The company offers exceptional career progression for the right candidates and salaries are reviewed at appropriate times to include financial incentives.



The role requires enthusiastic and confident individuals to contact and respond to a growing customer base over the telephone.

You will be responsible for all inbound customer enquiries as well as cross selling and up selling to suitable customers.

Ideally you will have worked within a call centre, sales environment or financial organisation previously and be familiar with working to targets.

You will also need to provide a checkable three year employment history for referencing purposes.



You will need to have:

* Experience of working in the financial sector or a sales targeted contact centre.

* Excellent telephone manner and be an effective communicator, who enjoys building a rapport with customers.

* Accurate data entry skills and attention to detail.

* Ability to thrive in a target focused environment.



The position is shifted and the hours of work are between 8am and 8pm, Monday-Friday. You will also be required to work some Saturdays.



If successful, you will be required to undertake intensive training, which you must be available to attend.
Salary:£13455/annum Incentives



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